FieldBuddy is specialised in offering digital solutions for the automation of the office and field staff. It’s strength is the digital planning board for the office staff. That is where work orders can be planned quickly and easily. In this blog all the advantages of the ‘Dispatch Panel’, as we also call the digital planning board, will be explained.
The advantages of Digital Planning:
1. Real-time insight into planning and availability
Work orders can be quickly and simply dragged and dropped to the available technician at the right time thanks to the drag-and-drop function. All planned work orders or days off are clearly visible per employee. Minute-by-minute planning is not always possible. That is why days are divided into adjustable time slots. The layout of a work order shows whether the technician is on the road, at work or completing the work administratively.
2. Customisable plan blocks
The digital plan board can be fully customised to your own wishes and preferences. Become familiair with your plan board immediately by adopting your own style. The lower horizontal frame is also called the work or plan box. There you can select what is displayed: for example, displaying data in combination with colour settings based on work status or icons for special circumstances.
3. Multiple work orders per service request
Sometimes the technician needs to return to complete the job. It also happens that a service request consists of several partial orders. That’s why it’s handy that FieldBuddy allows you to plan several work orders under the same service request.
4. Groups of technicians
Divide your mechanics into certain groups with the same skills, work region, etc. By doing this you can easily filter the mechanics that best fit the job when scheduling.
5. Efficient route planning
The route optimisation tool helps you plan as efficiently as possible, so that the mechanics drive the most optimal route and use the least amount of time and fuel.
About our Digital Work Order solution
FieldBuddy is a smart software solution that supports the entire service process. Important advantages of the plan board are the real-time insight into planning and availability, customisable plan blocks, multiple work orders per service request and efficient route planning. In addition to the FieldBuddy digital planning panel for the office staff, FieldBuddy also supports the field staff. The complete field service software contains all the information necessary for optimal personnel planning and an efficient service process. Read more about the different features of FieldBuddy or about the FieldBuddy integrations.
Ready to start using Digital Planning?
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