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FIELD SERVICE MANAGEMENT PLATFORM
Digitalize and
automate all your
(service) processes.
Are you also losing track of your pending tasks? An overflowing mailbox? Manage your digital work orders in one central place and regain control over your indoor and outdoor operations.
FIELD SERVICE MANAGEMENT PLATFORM
Digitalize and
automate all your
(service) processes.
Are you also losing track of your pending tasks? An overflowing mailbox? Manage your digital work orders in one central place and regain control over your indoor and outdoor operations.
Automate your processes
Automate various service processes such as billing based on service contracts, customer reporting, and automatic follow-up of work orders.
Many daily manual tasks can be automated using our platform. The time saved can be invested in other areas of your business.
- Save time by automating manual tasks
- Ensure your business processes run as efficiently as possible
- If FieldBuddy can't do it, our app store contains thousands of applications
Streamline your processes
With FieldBuddy, you can streamline all processes within your company. How does it work?
For example, a work order cannot be scheduled if all the necessary parts are not available. Or when creating a service request, employees are guided through various steps to ensure the right data is entered in the right place.
This way, we ensure that your service processes run as efficiently as possible.
- Automate your routine tasks
- Prevent errors with built-in checks
- Integrate your (service) mailbox with FieldBuddy
Work more efficient with FieldBuddy
FieldBuddy, the complete Field Service Management solution.
Increase in completed field service work
Fuel cost reduction
Time gain
per week
How customers grade the service of our clients.
See what FieldBuddy has to offer
The Flow Builder (or Editor) is a tool that allows you to facilitate or automate a business process in a point-and-click interface.
So, without programming or custom development, you can get started!
With the Process Builder, you can create simple automations using a point-and-click tool.
Create your own ‘If-This-Then-That’ flow to implement automations, such as automatically creating a follow-up work order if the previous one was not successfully closed.
AppExchange is a leading business cloud marketplace.
Discover proven apps that help solve business challenges quickly. Suitable for every industry and department.
There is a wide range of app choices, ensuring that the right solution is available for every business need.
If it delivers results and solves business challenges, you can find it on AppExchange.
All platform features at a glance
With the flow designer, you can create screens and wizards that help the end-user easily find the information they need and navigate through processes in a user-friendly way.
An approval process automates how records are approved in FieldBuddy. For example, a work order completed by a technician may need approval from an indoor employee before sending the invoice to the customer.
With the process builder, you can automate manual routine tasks in the service process, such as sending emails, appointment confirmations, and updating records.
Prevent errors with built-in checks and receive warnings for incorrect data.
Using validation rules ensures optimal data quality. All data saved in a record by an end-user is immediately checked based on set criteria.
With processes and workflows, you can usually implement all your business logic without the need for programming work. However, if you have specific requirements that are not covered by these, it’s good to know that FieldBuddy also offers a powerful development environment.
Want to know more?
Starter
from(invoiced yearly)
-
-
Forms and checklists
-
Reports and dashboards
-
Contracts and installations
-
Integrate with accounting system
-
Digital plan board
-
Professional
from(invoiced yearly)
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Everything of Starter, plus
-
Customizable screens
-
Process Automation
-
Components management
-
Invoice generation
-
Customer portal
-
Enterprise
from(invoiced yearly)
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Everything of professional, plus:
-
Several people on one work order
-
Self service planning
-
Route Optimization
-
Smart planning
-
Inventory management
-
See other field service management features
Communicatie
Reporting
Platform
Want to learn more about field service platform?
Take your Field Service Management to the next level with FieldBuddy.
- 27% more completed work orders
- 8 hour time gain per week
- 40% fuel cost reduction
Customers about FieldBuddy
Meet FieldBuddy
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