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Quickly respond to rush jobs with the real time planning module. When a service request is submitted the back office assistant can immediately create a work order and assign it to the right field service technician.
The field service technician does not only have the work orders, but also the service history, contracts and documents such as and installation manuals at hand. Even when there is no internet connection.
Automate repetitive manual processes, such as automatically sending e-mails or text messages.
Add documents such as technical manuals, historical installation data and services contracts to the work order.
When the service request is completed the customer signs it digitally and automatically receives his invoice (PDF). This eliminates mistakes and makes the invoicing a lot quicker.
Keep your KPI's in control with real-time dashboards. Create your own dashboards and management reports with the dashboard builder.
This is the place where your customers go with their questions and requests. They can also view and edit their own personal data here.
The software seamlessly integrates with Open API's and all your administrative and backoffice systems.
