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        Field Service Management for the Installation Industry

        Enjoy efficient technician matching, smart planning, error reduction and a clear overview always – even during busy times!

        Installation industry heading

        How can FieldBuddy help your installation business?​

        The challenge

        Managing staff shortages and time constraints

        Our solution

        Save time and costs with Smart Planning

        FieldBuddy’s Smart Planning optimizes routes automatically, factoring in nearby visits, traffic, destination, and personnel expertise, saving time and costs while ensuring efficient scheduling. 

        smart planning module
        The challenge

        Streamlining communication between field service  employees and back office

        Our solution

        One app with all the information

        Eliminate the hassle of excessive communication with FieldBuddy’s comprehensive app for technicians. It provides instant access to crucial information, including service history, documents, guidelines, planning, and customer details. Boost your first-time fix ratio by ensuring your field service personnel have all the necessary tools at their fingertips.

        The challenge

        Ensuring efficient customer service with status updates

        Our solution

        Reduce time spend on customer service with status updates

        Uninformed customers tend to initiate frequent calls and emails regarding their pending installations. Utilize FieldBuddy’s communication modules to streamline this process, continuously updating your customers on their installation’s status. Employ SMS, email, and the customer portal to establish a multi-channel communication flow.

        customer service visual

        And there's a lot more we can do!​

        FieldBuddy can also help your installation company to:


        Establish a customer portal to inform customers and request service

        Transform your chaotic mailbox in to organized ticketing system

        Ensure your technicians have all the required parts

        Have a stable stock management system

        Plan a personalised demo – uncover the full spectrum of our solutions with an expert.


        Digitalisation in the installation industry

        "It was a very dynamic project that helped us with multiple business processes. Our different systems were merged together. We are pleased with the flexibility of the team! Problems and questions are handled quickly''
        Read success stories

        Frequently asked questions about Field Service Management

        FieldBuddy empowers installation companies to track project progress seamlessly. Utilize advanced, customisable features to monitor milestones, timelines, and resource allocation, ensuring projects stay on course.

        Streamline equipment and material management during installations with FieldBuddy. 

        Maintain a centralized inventory, track usage, for uninterrupted project workflows.

        FieldBuddy allows you to generate reports on all desired data by creating customised dashboards and reports, providing valuable insights to help you steer service processes effectively.

        Tailor FieldBuddy to meet the unique needs of various installation projects, whether in construction or renovation. Enjoy flexibility and customization to align the platform with specific project demands.

        Integrate FieldBuddy with other project management software for streamlined installations. Enhance collaboration and data flow across different tools, optimizing overall project efficiency.

        Want to know more about installation industries?

        Not convinced yet? Let’s have a chat to see how we can help you.

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        Krijg een vrijblijvende demo van een van onze sales managers

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            Try FieldBuddy

            Sign up here for a free demo

            Want to find out what FieldBuddy can do for you? Fill out the form below to get started.