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Mechanics always have all work orders, service history, contracts and required documents at hand through our FieldBuddy Swift app. Even when there is no internet connection. There is no need to take extra devices with you: the app works on the tablet and smartphone that the mechanic always has with him. The mobile app is the link between the internal and external services.
Mechanics always have all work orders, service history, contracts and required documents at hand through our FieldBuddy Swift app. Even when there is no internet connection. There is no need to take extra devices with you: the app works on the tablet and smartphone that the mechanic always has with him. The mobile app is the link between the internal and external services.
Both indoor and outdoor employees can focus on their work with FieldBuddy instead of dealing with secondary tasks.
After completing their work, work orders are automatically processed and invoiced. The app also tracks material usage and working hours.
Through the app, technicians can access the history of installations and locations. FieldBuddy ensures that the outdoor team can work from one environment and have all the information at their fingertips!
Create checklists for each work order to ensure nothing is overlooked. Fewer errors and more job satisfaction. Digitize your checklists and let technicians work faster compared to paper checklists.
Increase in completed field service work
Fuel cost reduction
Time gain
per week
How customers grade the service of our clients.
Personalize the app!
Configure the screens within FieldBuddy Swift to fully align with your service process.
Based on specific criteria, different work order layouts can be assigned.
For example, based on different types of work or installations, other work order statuses, validation rules, or additional fields and information.
This way, the system adapts to each job.
Complete the work order with a digital signature.
The customer provides a digital signature, thereby approving the completed work. Afterward, a customized work order PDF is automatically sent to the customer via email.
Make your forms dynamic!
Set up certain fields of a form to be displayed only when specific criteria are met. This way, the service personnel always have the appropriate checklist for the specific task.
You can then use this smart checklist to compile a customer dossier.
Create your own forms or checklists and link them to specific activities or components.
The technician is not dependent on the indoor team and can create new work orders within FieldBuddy Mobile.
Validation rules within FieldBuddy Mobile help the technician prevent errors and receive warnings for incorrect data.
No network coverage? Your technicians can continue working. FieldBuddy ensures that all data is available locally.
Based on certain criteria, different work order layouts can be assigned. For example, based on the type of work (installations, maintenance, etc.), type of installation, or business unit.
The customer provides a digital signature, thereby approving the completed work.
Sometimes the technician needs to revisit to complete the task, or a service request may consist of multiple sub-tasks. That’s why it’s convenient to use FieldBuddy to schedule multiple work orders under the same service request.
Add useful documents to the work order, such as manuals, photos, and technical datasheets.
"Met FieldBuddy werken onze 400 monteurs een stuk efficiënter en is de data van een hogere kwaliteit. En dat bespaart geld."
“De implementatie van FieldBuddy is een groot succes; een zeer flexibele en snelle levering ondanks onze complexe eisen.”
“Door FieldBuddy loopt de communicatie en planning met de monteurs nu gladjes en is het helemaal op elkaar afgestemd!”
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