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Improve your workflow management with Digital Work Orders
Every mechanic is familiar with the time-honoured and traditional paper Work Order. It was once developed to keep track of exactly what work you did and which materials you used
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The adaptable Field Service Solution
that grows with you
With FieldBuddy, you manage your field service in a simple and efficient way – no matter what industry you’re in.
Discover the power of the FieldBuddy platform
FieldBuddy is a complete solution for digitalising the field service management of SME’s
Complete
A complete field service management solution in a user-friendly package.
Flexible
Fully configurable to your preferences and processes.
Integrated
Integrate with all your back-office systems such as Exact, Visma, AFAS, and many more.
Use our 10+ years of experience in your advantage
Smart Work Order Scheduling
One clear
and organized schedule
Always know the real-time location of each technician, customer and asset. Use Smart Planning to optimize your route and save costs.
Powerful and Flexible
Enterprise functionalities
for SMEs
Ensure your future readiness. FieldBuddy grows with your business and offers all the functionalities you need now and in the future.
Made for Technicians
On- and offline access
to the back office
Enable your field service team to use the app so they always have access to the planning, work orders, service history, contracts, and all necessary documents.
FieldBuddy is for all SMEs
It doesn’t matter in which industry your company operates.
FieldBuddy is there for every business that performs repairs, inspections, installations, or recurring maintenance.
Real time insights and user-friendly planning software. Create work orders in minutes and use drag-and-drop to easily schedule.
With FieldBuddy’s planning tool you get a grip on your planning. Always real time insight in your work orders and mechanics at glance.
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Never get lost on track with your work orders. Work faster, efficient and flawless with the work order management tool from FieldBuddy.
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Automatically convert incoming emails, IoT, web forms, customer portals, phone calls or other notifications into service requests in FieldBuddy.
Create a 360 view of your assets. The asset management tool provides you with all asset information in one place, both accessible for the back office and your teams on the road.
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Make your life easier by using the communication tools of FieldBuddy. One efficient way to communicate with your field service employees and customers.
Your field service employees always have all the information at hand that they need, such as work orders, planning, service history, contracts and much more.
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Let your customer easily plan appointments and request service with the customer portal. Save on unnecessary phone calls and emails.
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FieldBuddy's platform is made to grow with you. All integrations and automations are possible.
FieldBuddy integrates with all your favorite back office systems. FieldBuddy is designed to integrate with any software. Anything is possible.
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Use the flow builder or process builder to build any automation you want. Simply use drag and drop to build. Start automating today and become fully digital.
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Organize your parts, returns, and inventory. Make sure field service employees are always on location with the right parts and send registered consumption to any other software.
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"With FieldBuddy, our 550 mechanics work more efficient and the quality of our data is higher. That saves money."
"The implementation is a big success; a very flexible and quick delivery despite our complex demands."
"Thanks to FieldBuddy the communication and planning of the technicians now runs smoothly."
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Frequently asked questions about Field Service Management
These are companies with field service employees. These can be employees who do inspections, installations, inspections, repairs, maintenance, solving incidents, etc. Basically all service processes where someone is going to perform something somewhere.
In such a situation, chances are you need a field service management system where you can neatly keep track of your digital work orders, streamline processes and keep an overview of your field service.
Companies that use FieldBuddy’s software are very diverse. FieldBuddy is suitable for companies from every sector. The software is suitable for companies with 5 or more employees. FieldBuddy’s customers have between 5 and 1000 field service employees.
Yes, FieldBuddy is very scalable.
It doesn’t matter if you are with 5, 500 or 5000 users. The field service platform automatically scales with you.
You can customize FieldBuddy to your specific needs. FieldBuddy integrates with virtually all back office systems. This means that if you have new back office systems or change them, you can keep working with FieldBuddy. If your internal (service) processes change then FieldBuddy is made for this. FieldBuddy is made to be flexible and adapt to your processes.
No, that’s not necessary. FieldBuddy can be used separately from Salesforce. Of course, you can use Salesforce along with FieldBuddy if desired.
Yes, in most cases no training is required. FieldBuddy is completely cloud-based so no installation is required. The field service app is super user-friendly and self-explanatory.
Of course, using new software always takes some getting used to. And you may find that you want something different after all. FieldBuddy is completely configurable. That means you can customize everything without needing a developer. So you can customize FieldBuddy to what you find useful.
You do this by contacting one of our product experts. They are also here to answer all your questions. Leave your details and they will contact you directly.
Want to know more about field service management?
5 ways in which a field service management tool provides insight
Monitoring and analysis: for many service companies two important reasons for purchasing a field service management tool. It provides insight into your activities, giving you an overview and a grip
The 6 advantages of Field Service automation
Every service organisation has several small and large business processes. These processes are often still partly carried out manually. This costs a lot of time and therefore money, and the
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