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Use the drag-and-drop interface to easily plan work orders.
You determine what is showed when.
Keep a clear overview with the different filtered and list views.
The app is suitable for iOS, Android and Windows and has a offline mode.
Use geolocation to track the whereabouts of your field service technicians.
Easily adjust the screens to your liking.
With validation rules you make sure the data entry is always reliable.
The customer signs the work order digitally and immediately receives an invoice (PDF).
The barcode scanner is used to register or order a replacement part.
By pressing the time log button the service technician easily registers his working hours.
Add useful documents to the work order, such as manuals, photo's or technical data sheets.
Thanks to this integration the field service technician easily navigates to every location.
Add complex calculations to your work order to automate the measurements.
Design smart workflows with the visual workflow designer.
After completing the invoice it is automatically send to the back office for approval.
Guide the end user through the processes by using wizards.
Automate outbound communication like e-mails and text messages.
This feature ensures that your data is always up-to-date.
Contract and asset management
Create a complete overview of asset (installation).
See what problems other technicians solved in the past.
Add technical manuals to the work order.
Add the service contracts to the work order.
Thanks to the planner you will never forget an appointment.
Add the service level agreements to the work order.
Easily create invoices in just a few clicks.
The customer automatically receives a PDF version of the invoice.
The invoices are automatically documented, thanks to the connection to your back office systems.
The layout of the invoice can be adjusted to your wishes.
Monitoring and analysis
Create clear management reports.
Create your own dashboards with the dashboard builder.
Subscribe yourself to dashboards of others.
Export the reports to Excel.
Choose your own display mode: tabel view and/or visual view.
Add useful documents, such as user manuals.
Let customers ask questions or submit cases 24/7 via the customer portal.
The customer can view his personal customer data.
Customers can create and plan work orders.
The customer has insight in his invoices.
The customer can view the maintenance history of the asset.
FieldBuddy easily integrates with other systems through its out-of-the-box standard interfaces as part of FieldBuddy Connect.
Is your system not yet featured in the list below?
We can integrate with practically every system with our Open API. Contact us to learn more about our Open API.