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Our Dispatch Panel is being redeveloped from the ground up. The new version is much faster and forms the basis for our new Smart Planning features.
In progress
This functionality allows users to schedule service appointments as efficiently as possible and by the fastest route. The feature also takes into account the availability of the engineers and any specified preferred times. Smart Planning contributes to saving costs and it helps companies to reduce their CO2 footprint.
In progress
The expansion of our inventory management module allows inventory to be managed in FieldBuddy itself. You will have direct insight into usage, and the available products and parts at a specific location. This is also immediately visible within the FieldBuddy smartphone app for technicians.
Future
This functionality allows users to schedule service appointments as efficiently as possible and by the fastest route. The feature also takes into account the availability of the engineers and any specified preferred times. Smart Planning contributes to saving costs and it helps companies to reduce their CO2 footprint.
In progress
The expansion of our inventory management module allows inventory to be managed in FieldBuddy itself. You will have direct insight into usage, and the available products and parts at a specific location. This is also immediately visible within the FieldBuddy smartphone app for technicians.
Future
Our Dispatch Panel is being redeveloped from the ground up. The new version is much faster and forms the basis for our new Smart Planning features.
In progress
Released features
Which features have recently been added to FieldBuddy?
New version of FieldBuddy Swift
We are always thinking of ways to improve our mobile app. There is a new version of FieldBuddy Swift available. With FieldBuddy Swift, technicians can consult our software on their smartphone as well as through their tablet. The app is available for iOS and Android. Contact us for more information about the improvements.
Work order with multiple installations
The location-based work order is useful for clients who manage multiple installations in a building or on a large site. All those installations are now easily shown on one work order. This makes the planning and execution of work and maintenance on installations much clearer and more efficient!
SMS integration
The SMS integration prevents customers from forgetting their appointments by allowing you to send a text message to customers at specific times in the service process. For example for the appointment confirmation, a reminder of the service appointment and when the technician is on his way. Other moments can be added within FieldBuddy.
New comprehensive checklists in FieldBuddy Swift
Checklists have always been part of our solution, but now this functionality has been greatly expanded. Users of the mobile app can now quickly execute checklists that consist of multiple pages and sections, comments can be added for each checklist item and the office staff no longer have to search for the reason why a device is rejected.
Map display in the FieldBuddy Dispatch Panel
Planned and unplanned work orders can be viewed on a map in the FieldBuddy Dispatch Panel. This allows you as a planner to quickly see if any Work Orders are near other appointments. You can configure which information is shown on the map.
Teamleader integration
We have added the Teamleader software package to our list of integrations. Teamleader is software for customer management, accounting and planning. Want to know more about the integration between Teamleader and FieldBuddy? Contact us now!
Related work orders in FieldBuddy Swift
This new feature not only shows historical work orders, but also future work orders. This is handy if you are working on an incident, for example, so that you can immediately pick up on the maintenance. You can also see the history of the location, as well as the history of an installation.
